| Contact Us |
| Operating Department |
| John Wright General Manager Phone: (219) 989-4923 Fax: (219) 989-4707 |
| Kiley Hinds General Superintendent Phone: (219) 989-4801 |
| Sales, Marketing, & Industrial Development and Joint Facilities |
| Leo Pauwels Director of Sales & Industrial Development Phone: (219) 989-4716 Fax: (219) 989-4934 |
| Patrick McShane Manager of Joint Facilities & Business Development Chicago Transloading and Warehousing Phone: (219) 989-4955 Fax: (219) 989-4934 |
| Greg Dougherty Manager of Sales & Business Development Phone: (812) 320-6529 |
| Customer Service & Related Contacts |
| Matthew Peagler Director Customer Service & Crew Dispatch Phone: (708) 201-3469 Fax: (708) 201-3484 |
| Michael Pavlopoulos Manager of Customer Service & Crew Call Phone: (708) 201-3461 Fax: (708) 201-3476 |
| Dawn Geeve Manager - Car Management - Demurrage Phone: (219) 989-4719 Fax: (219) 989-4934 |
| Customer Service / Car Tracing Phone: (708) 201-3460 Fax: (708) 201-3484 |
| Equipment Orders Email: ihb.carorder@ihbrr.com Fax: (708) 201-3476 |
| Dimensional Shipments Phone: (708) 201-3472 Fax: (708) 201-3484 |
| Bill of Lading Transmission Email: ihbbol@ihbrr.com Fax: (708) 201-3476 |
| Rate Information Phone: (219) 989-4747 Fax: (219) 989-4934 |
| Car Accounting Phone: (219) 989-4859 Fax: (219) 989-4926 |
| Freight Lading Inspection Phone: (708) 201-3460 Fax: (708) 201-3484 |
| Freight Claim Inquiries Phone: (708) 201-3460 Fax: (708) 201-3484 |
| Revenue Accounting Phone: (219) 989-4859 Fax: (219) 989-4926 |
| EDI Service Representative Phone: (219) 989-4744 Fax: (219) 989-4718 |
| Engineering |
| Eduardo Garcia Right of Entry Phone: (219) 989-4910 |
| Labor Relations & Personnel Department |
| HR Phone Contact 219-989-4923 |